Privacy Policy

January 24, 2025

Welcome to Viva ("we," "us," or "our"). We are committed to protecting your personal information and your privacy. The purpose of this Privacy Policy is to explain:

Please read this policy carefully. If you have any questions or concerns about this Privacy Policy or our practices with regard to your personal information, please contact us at [email protected]

This Privacy Policy applies if you:

Data We Collect

We collect different types of data depending on how you interact with Viva:

Personal Data (provided directly by you)

This includes information you provide during the Viva application process or as part of your contributions:

Note: We do not collect sensitive personal data (e.g., race, ethnicity, health information) unless explicitly shared by you as part of audio or video recordings.

Content Data

This includes contributions you make on Viva:

Examples: Recordings of sentences, translations submitted for language learners, or videos showcasing language content.

Usage Data (collected automatically)

We collect certain technical data when you use Viva to help us improve the platform:

How We Collect Your Data

We collect data in the following ways:

Who We Share Your Data With

Glossika Learners

Users who access your content may see limited personal information, such as your name and country of origin, to give appropriate credit for your contributions.

Third-Party Service Providers

We use trusted third-party providers to:

These providers are contractually obligated to handle your data securely and only for the purposes specified by Viva.

Legal Authorities

We may disclose your data when required to comply with applicable laws, regulations, or legal processes (e.g., court orders, subpoenas).

How Long We Retain Your Data

Your Rights Under GDPR

If you are located in the European Union or regions with similar data protection laws, you have the following rights:

To exercise these rights, please contact us at [email protected]

Children's Data

Viva does not knowingly collect personal data from children under 16 without parental or guardian consent. If you believe we have collected personal data from a child under 16, please contact us at [email protected], and we will take appropriate steps to delete the data promptly.

Cookies and Tracking Technologies

We use cookies to:

You can manage or disable cookies through your browser settings. For cookies that are not strictly necessary, we will seek your consent before enabling them when you first visit our platform.

Data Security

We implement appropriate security measures to protect your data, including encryption, secure servers, and restricted access to personal data. While we strive to protect your data, no method of transmission over the internet is 100% secure.

International Data Transfers

Your data may be processed and stored in Singapore, the United States, or other AWS data centers outside your region. AWS adheres to internationally recognized data protection and security standards, including GDPR compliance.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes via email or a notice on our platform.

Contact Information

If you have questions about this Privacy Policy, your data, or wish to exercise your rights, please contact us at:

Email: [email protected]

Website: viva.glossika.com