Terms of Use
January 24, 2025
Welcome to Viva!
Viva is an online language content generation marketplace operated by Glossika Pte. Ltd. (Singapore).
These Terms of Use ("Terms") govern your access and use of Viva's website, apps, and services. By signing up, applying to join Viva, or using Viva's platform in any capacity, you agree to comply with these Terms.
If you have any questions or concerns, please contact us at [email protected]
Definitions
- Users: Individuals who sign up for Viva but have not yet applied.
- Applicants: Individuals who apply to join Viva but have not been accepted.
- Associates: Individuals who are accepted to contribute content on Viva.
Acceptance of Terms
By signing up, applying to join Viva, contributing content, or using Viva's services in any capacity, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use Viva.
Your personal data will be processed in accordance with our Privacy Policy, which explains data collection, usage, and your rights under GDPR, including our use of cookies and tracking technologies to enhance your experience.
User Eligibility
Viva is open to users of all ages. However:
- You must have the legal capacity to enter into an agreement under the laws of your jurisdiction.
- If you are under 18, you confirm you have permission from a parent or guardian to use Viva.
- If you are under 16 and wish to contribute recordings or videos to Viva, parental or guardian consent is required.
User Responsibilities
As an Associate or content contributor:
Appropriate Content
- The learning content you create must be appropriate for learning purposes.
- You must not include hidden, irrelevant, or harmful information within your content, whether in text, audio, video, or any other format.
No Misuse of Viva
- Do not:
- Share inappropriate, misleading, or harmful content.
- Violate any laws or third-party rights (e.g., copyrights, trademarks).
- Attempt to harm Viva's systems, such as hacking, scraping, or misusing tools.
Account Security
- Keep your account credentials confidential.
- Notify us immediately if you suspect unauthorized access to your account.
Your Data Rights
If you are located in the European Union or regions with similar data protection laws, you have the following rights under GDPR:
- The right to access your personal data.
- The right to rectify inaccurate or incomplete data.
- The right to request deletion of your data.
- The right to restrict processing of your data.
- The right to data portability.
- The right to object to the processing of your personal data.
To exercise these rights, please contact us at [email protected]
Content Ownership and Licensing
Ownership
- All content you create or contribute to Viva, including translations, reviews, recordings, and videos, belongs to Glossika Pte. Ltd.
- Glossika reserves the right to edit, rearrange, or delete any content to improve the learning experience for Glossika learners.
Compensation
- You will be paid based on content usage through:
- Glossika Learner Usage (e.g., streaming, downloads, or other usage of your content).
- Viva's Bonus System as determined by Glossika.
Content Removal
- If you wish to remove your content from Viva, contact us via email at [email protected]
- Processing time: 2-4 weeks after receiving your request. Processing times may vary depending on technical or operational factors.
- Once removed, your content will no longer be accessible, and revenue sharing will stop.
Payments
Payment Terms
- To process payments, we collect and share your payment details with third-party payment providers.
- Associates will receive payments according to Viva's payout system.
- Payments are processed monthly via PayPal or other agreed-upon methods.
- Payments will be made in USD (unless otherwise specified).
Taxes and Fees
- You are responsible for any applicable taxes, transaction fees, or banking charges related to payouts.
Minimum Payout Threshold
- A minimum payout amount is posted separately and may be subject to change.
Account Management
Account Creation
- To use Viva, you must create an account and provide accurate and complete information.
Account Termination
- You may request account termination at any time.
- Glossika reserves the right to suspend or terminate accounts that violate these Terms.
Data Retention After Termination
- After account termination, we will delete or anonymize your personal data within 30 days, unless retention is required for legal or operational purposes.
- Your contributed content may remain on Viva for learner access, unless you request removal via email at [email protected]
Prohibited Activities
You agree not to:
- Violate any laws, third-party rights, or Viva's content guidelines.
- Submit inappropriate, abusive, or harmful content.
- Use automated tools, bots, or scraping technologies.
- Re-upload, repurpose, or redistribute Viva content without authorization.
- Attempt to interfere with Viva's systems or security.
- Impersonate others or misrepresent your content.
- Add misleading or false metadata.
Platform Modifications and Termination
- Glossika may modify, suspend, or terminate Viva's services at any time without notice.
- Glossika is not liable for any loss or inconvenience caused by service changes or downtime.
- Governing Law for EU Users: EU users may have the right to resolve disputes under their home country's jurisdiction.
Updates to These Terms
Glossika may update these Terms from time to time. You will be notified of significant changes via email, in-app notifications, or our website. Continued use of Viva after updates constitutes acceptance of the new Terms.
Contact Information
For questions, concerns, or requests regarding these Terms or your data rights, contact us at: [email protected]
For details on how we collect, process, and protect your personal data, please refer to our Privacy Policy.